FAQs
Do you offer local pick up?
Absolutely! We offer pick up options at our headquarters in Downtown Vancouver. We are also temporarily offering pick up in Richmond. If interested in picking up from our Richmond location, please contact us (either through Instagram or through the Contact Us form on our website) to get further details. Once you place your order, we will email you to coordinate a time that works best for you to pick up your order.
How long after I place my order will my order be shipped out?
Orders are usually shipped out within 5-8 business days after placing your order.
What carrier do you use to ship my order?
At this time we are using Canada Post, USPS and UPS.
Do you ship outside of Canada?
Yes. At this time we ship within Canada and to the Continental United States.
What are the ingredients in Loveyloos Dog Treats?
We make our Loveyloos Original Recipe with four simple ingredients: Organic Coconut Flour, Eggs, Pumpkin and Peanut Butter. Our Vegan Recipe is made with Organic Coconut Flour, Flax Seed, Pumpkin and Peanut Butter. And of course, all of our treats are handmade with Love too!
What are the benefits of Coconut Flour?
The benefits are plentiful! Being high in fibre, it's great for dogs in all stages of life. It's also a gluten-free alternative and is great for dogs with wheat allergies (like Zoey). Coconut is known to decrease inflammation, boost the immune system and benefit the skin. For more information on the benefits of coconut for dogs, feel free to visit the American Kennel Club website.
Where are Loveyloos made?
All of our treats are handmade in Vancouver, British Columbia.
How many Loveyloos can I give my dog per day?
Loveyloos are healthy for your pup in moderation. Treats should make up no more than 10% of your dog's daily calories. For Loveyloos calorie counts, please see next FAQ.
How many calories are in Loveyloos?
Loveyloos are a fairly low calorie treat for your pup! For Product Guaranteed Analysis of our Original Recipe Treats, please click here.
Do Loveyloos expire?
Optimal freshness lasts for approximately 9 months, depending on the treat, if stored in an airtight package . Each package of Loveyloos has a 'best before' date on it.
Can I buy Loveyloos in store?
Yes! You can purchase our Original Recipe Loveyloos treats at the following locations:
- Barking Babies in Downtown Vancouver, located at 1188 Homer Street.
- In The Raw for Dogs and Cats Inc. in North Vancouver, located at 150 2nd St E.
- Bodega Pets in Richmond, located at 8051 Leslie Road #130
- Vanpet Yaletown in Downtown Vancouver, located at 1065 Hamilton Street.
Please note the information contained here is not a substitute for professional veterinary help. Please reach out to your veterinarian with any concerns regarding your dog's health.